Terms of Use

Famirelo (“we”, “us”, “our”) operates famirelo.com — a relocation research platform for families — and any associated tools, features, reports, or services we may offer now or in the future (collectively, the “Services”). By accessing or using the Services, you agree to these Terms of Use. If you do not agree, please do not use the Services. Questions:  hello@famirelo.com.

The Services currently include, and may in the future expand to include:

• Free city guides, destination pages, and relocation information.
• Personalized city comparison tools and reports (free preview and paid versions).
• Premium features and reports — purchased on a one-time, subscription, or bundle basis depending on the product at time of purchase.
• A user account system (when introduced) to manage purchases and saved reports.
• Any additional tools, data products, guides, or features we introduce over time.

We reserve the right to add, modify, pause, or discontinue any feature or part of the Services at any time, with or without notice.

All content on Famirelo — city guides, cost benchmarks, school information, visa summaries, safety scores, comparison reports, and any other data — is provided for general informational purposes only. Nothing on Famirelo constitutes legal, financial, tax, immigration, investment, or medical advice. We make reasonable efforts to keep information current, but conditions change and we cannot guarantee accuracy. Always verify critical information with official government sources and licensed professionals before making relocation or financial decisions.

When you purchase any paid feature or product through Famirelo:

• Payments are processed securely by our payment provider (currently Stripe). We do not store card or banking details.
• Prices may be displayed in USD or other currencies depending on your location and available display options. The currency shown at checkout is the currency you will be charged in — any currency conversion is handled by your bank or card provider.
• We reserve the right to change pricing at any time. Price changes do not affect purchases already completed.
• Applicable taxes may be added at checkout depending on your jurisdiction.

Our paid products are digital products delivered immediately upon purchase (e.g. a shareable comparison report link, access to premium features, or similar digital deliverables). By completing a purchase, you acknowledge and agree that:

• Delivery of the digital product begins immediately upon payment confirmation.
• Because the product is delivered instantly, refunds are not automatically provided.
• If you experience a verified technical failure that prevents you from accessing what you purchased, contact us within 7 days at hello@famirelo.com and we will resolve the issue or issue a refund at our sole discretion.
• For subscription products (if and when offered): you may cancel at any time and will retain access until the end of your current billing period. No partial-period refunds are issued unless required by applicable law.

Some links on Famirelo may be affiliate links — we may earn a commission if you click and make a purchase, at no additional cost to you. Affiliate relationships do not influence the content, data, scores, or recommendations we publish. We only link to third-party services we consider relevant and useful to our audience. Famirelo is not responsible for the content, accuracy, availability, or practices of any third-party website or service we link to.

If you create an account with Famirelo (now or in the future), you are responsible for maintaining the confidentiality of your credentials and for all activity that occurs under your account. You agree to notify us immediately of any unauthorized use. We reserve the right to suspend or terminate accounts that violate these Terms or that we reasonably believe pose a risk to other users or the platform.

You agree not to:

• Scrape, crawl, copy, or systematically extract content or data from Famirelo without written permission.
• Reproduce, resell, sublicense, or redistribute content, reports, or any part of the Services for commercial purposes.
• Use the Services for any unlawful purpose or in violation of any applicable law.
• Interfere with or disrupt the security, integrity, or performance of the platform or its underlying infrastructure.
• Impersonate another person or entity, or provide false information in connection with the Services.

All content, tools, design, copy, data, generated reports, and functionality on Famirelo are owned by or licensed to Famirelo. You may share a link to your personal comparison report or print it for personal, non-commercial use. You may not republish, repackage, or commercialise Famirelo content or outputs without our prior written permission.

The Services are provided “as is” and “as available” without warranties of any kind, express or implied — including, without limitation, warranties of merchantability, fitness for a particular purpose, accuracy, or non-infringement. We do not warrant that the Services will be uninterrupted, error-free, virus-free, or completely secure.

To the fullest extent permitted by applicable law, Famirelo and its operators, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including loss of data, revenue, profits, or goodwill — arising from your use of or inability to use the Services, even if we have been advised of the possibility of such damages. For any claim related to a specific paid purchase, our total liability shall not exceed the amount you paid for that purchase. Nothing in these Terms excludes liability that cannot legally be excluded under applicable law.

These Terms are governed by the laws of the jurisdiction in which Famirelo operates, without regard to conflict-of-law principles. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the competent courts of that jurisdiction.

We may update these Terms at any time to reflect changes to our Services, legal requirements, or business practices. The “Last updated” date at the top of this page will reflect any revisions. Continued use of the Services after any update constitutes your acceptance of the revised Terms. If a change is material, we will make reasonable efforts to notify you.